Shipping Policy
Delivery Timeline:
- Once the domestic order is placed, it takes 48 hrs. to dispatch after placing the order. Then 5-7 business days for it to get delivered. So, the estimated time would be 7 to 9 working days.
-Once the international order is placed, it takes 2 to 3 working days to dispatch after placing the order. So, the estimated time would be 15 to 20 working days for the order to get delivered.
HOW CAN I TRACK MY ORDER?
-Once your order is shipped you will receive an msg or email confirmation of your shipping details which will include a tracking number.
-In the rare case that we are unable to fulfill an order due to low product availability, we will notify you by email of the new shipping and delivery times.
-Alternatively, you may also contact our customer service details.
Shipping Charges:
- We provide free shipping on all prepaid & COD orders in India.
- If your parcel is damaged or tampered with when you receive it, then please refuse to accept it. You can call our customer care at 98251 88884 or mail us at nupursrees@yahoo.com mentioning your order number and we shall make our best efforts to ensure that a replacement delivery is made to you at the earliest
International Shipping:
The International Shipping cost are as mentioned below.Weight Shipping charges
0-1kg ₹1,500
1-2kg ₹2,000
2-3kg ₹2,500
3-4kg ₹3,000
4-5kg ₹3,500
-Customers are responsible for any import duties, custom fees, or local taxes that may apply to their purchase.
-If the import duty is not paid by the customer the product will be destroyed-abandoned by the custom department and the refund will not be given for that particular order.
- Customer duty has to be paid within 2 days after the shipment arrives at your location/country.
- Our international delivery partner is DHL.